FAQ
What payment methods do you accept?
We offer both offline and online payments:
Paypal – Mastercard, Visa,
Money Transfer:
LBC
Cebuana Lhuillier
Western Union
Smart Padala
7-Eleven
Bank Deposit:
BPI - Bank of the Philippine Islands
UCPB
RCBC Savings Bank
When will I receive my order?
We use all reasonable efforts to dispatch orders within 2 business days after payment confirmation.
Most orders are delivered within:
1-3 business days (Metro Manila Area)
2-4 business days (Other areas in the Philippines)
4-8 Business Days (Outside the Philippines)
You will receive an email notification if the shipping will be delayed (holidays, payment processing issues, bad weather, etc.)
Is it safe to use my credit card?
All credit card payments are processed via Secure Payments by PayPal. Paypal is the world’s leading digital payments processing company with over 184 million active customer accounts.
We will not store any of your credit card information in our databases.
What courier do you use for shipping?
Most orders are shipped via LBC (Philippines), JRS and DHL(International). However, we are open to using other couriers by special request of customers. In those cases, shipping fee may change and other costs may apply.
Let us know what you need and we’ll do our best to assist you.